FAQs • Crown Point, IN • CivicEngage

What is a Summer Sewer Rate?: In the summer months residential customers are put on a Seasonal Sewer Rate Reduction. This discount runs from April 1st until November 1st. This discount reduces the amount you are charged for sewer to offset the extra watering most do in the summer months.

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Clerk-Treasurer FAQ

1. Where do I get my Contractors License?: The Clerks office handles all licensing for Contractors. The only portion of the license that goes through The Building Department is the exam to obtain the license. Once you pay to test The Building Department will contact you to schedule your test. When you pass the test the Building Department will notify the Clerks office so you can apply to get the License. Once you are licensed you may start to pull the permits you need through The Building Department.

Yes, Auto Debit is free of charge and it is taken out the 9th of the Month. The billing statement will state

"AUTO BANK DEDUCTION DO NOT PAY" when you submit the form and voided check it takes 30 days to pre-note with your bank, so it may take a billing cycle or two before it goes into effect. *Water Account Info & Forms

3. What is a Summer Sewer Rate?: In the summer months residential customers are put on a Seasonal Sewer Rate Reduction. This discount runs from April 1st until November 1st. This discount reduces the amount you are charged for sewer to offset the extra watering most do in the summer months.

4. Is there a Discount for Seniors?: Yes, if you are 62 or better there is a form that is sent out in your October bill and you have until December 15th to enroll for the upcoming year. The discount is based on how much is available and how many sign up for the discount. After the October to December enrollment the discount is applied to the bill from January to December the following year. You must re-apply each year. *This is offered by the Mayors office and is only available to apply for October through December 15th of each year.

5. What is a Minimum Water Bill?: The City has a minimum bill for 0-1500 gallons of water. The bill is $80.99 a month and includes water, sewer, storm, and refuse service. Most residential properties have all of the services offered. Some exceptions apply. *Water Service

6. Do we get a garbage can?: Yes, as part of the City’s contract each property is given one 96 gallon garbage bin to use for the service.

7. Can we get a recycling bin?: Yes the City offers one recycling bin per location. *Water Service

8. Is there a fee to pay online, in person, or over the phone with a debit or credit card?: Yes, this service is provided through Pay-gov. Pay-gov does charge a fee to pay with a debit or credit card. The fee is based on how much you are paying.

9. If I come into the office do I have to wear a mask?: Yes, if you are coming into the office a mask will be required or you will be asked to leave. This will be in effect until the order is lifted.

10. What options are there for paying for my Water Bill?

You can mail to 101 N. East Crown Point, IN 46307, online, in person, or one of the drop off boxes.

Drop Box locations: South side of City Hall, Police Station south end of parking lot in the brick pillar.